Any weight loss clinic in Singapore that treats you over video must hold a licence under the Healthcare Services Act 2020 for outpatient medical service by remote delivery, and you can check it in a few minutes (MOH/HCSA). GetLean Clinic is licensed: HCSA licence R/26M2469/MDS/001/262, held by Composed Medical Group Pte. Ltd. Book a S$20, 30-minute video consultation with Dr Quek.

How do I know a clinic is licensed for telemedicine?

Four checks, none of which needs a lawyer or a phone call:

  1. Look for the licence on the clinic's own website. The regulations require a licensed telemedicine provider to show its business name, its contact details and the fact that it is approved to provide the service by remote provision (OMS Regulations 2023). A clinic that will not show a licence is a clinic to question.
  2. Check it against MOH's public registers. MOH directs the public to a directory of licensed services and to the Singapore Medical Council register of doctors, and it publishes a watchlist of enforcement actions (MOH watchlist and registers). A watchlist with no entry for a clinic proves nothing either way; the registers are the positive check.
  3. Look the doctor up on the SMC register. The Singapore Medical Council has a public search at smc.gov.sg/for-public. A prescription must be signed by a doctor registered under the Medical Registration Act 1997 (Therapeutic Products Regulations).
  4. Ask what happens at the first visit. A licensed provider must see a first-time patient by real-time two-way video (OMS Regulations 2023), and the joint MOH, HSA and SMC circular says medicines should not be prescribed just by getting a patient to fill in a questionnaire (Circular 87/2024).

What rules do telehealth clinics in Singapore follow?

A licensed telemedicine clinic must confirm your identity, contact details and location before consulting, see a first-time patient by live video, keep guidelines on who suits remote care, and, when a physical examination cannot be done remotely, arrange it another way (OMS Regulations 2023). The circular also asks each clinic's own guidelines to address which medicines should not be prescribed by telemedicine at all or in certain situations, and names GLP-1 injections among its examples because the patient has to be taught to use them (Circular 87/2024). The full rules, source by source, are in telehealth GLP-1 treatment: the rules in Singapore.

Two further rules protect you as a reader. GLP-1 medicines are prescription-only: MOH has told Parliament they can only be dispensed by a registered medical practitioner or a licensed retail pharmacy to a patient with a valid prescription (MOH 2024). And no licensee may advertise itself as the best: Singapore's advertisement regulations require advertising to be factually accurate and prohibit any laudatory statement or superlative (Advertisement Regulations). Compare what you can check.

GetLean's licence, as a worked example

Here is each check applied to GetLean Clinic:

  • Licence: HCSA licence R/26M2469/MDS/001/262, outpatient medical service by remote delivery. Licensee: Composed Medical Group Pte. Ltd. (202632916G), business name GetLean Clinic.
  • Doctor: Dr Quek Keng Liang, a Singapore-registered doctor. Look him up yourself on the SMC register.
  • First visit: a 30-minute live video consultation with Dr Quek. No medicine is prescribed or dispensed before he has assessed you, and a consultation does not guarantee a prescription.
  • Medicine: prescription-only, delivered to you after Dr Quek prescribes it, with daily WhatsApp coaching and monthly reviews.

That is what "licensed for telemedicine" looks like when you can check every line. Book your S$20 video consultation; it is refunded in full if Dr Quek decides medication is not right for you.

Frequently asked questions

Do I need to see a doctor in person for weight loss medication in Singapore? Not for a first visit with a licensed telemedicine provider: the regulations require a real-time video consultation instead, and require alternative arrangements if the doctor decides a physical examination is needed (OMS Regulations 2023).

Is a clinic that only asks me to fill in a questionnaire licensed? It may hold a licence, but the joint regulators' circular says medicines should not be prescribed just by getting a patient to fill in a questionnaire (Circular 87/2024). Ask whether a doctor sees you live.

Is GetLean licensed for telemedicine? Yes. HCSA licence R/26M2469/MDS/001/262, outpatient medical service by remote delivery.

Does a watchlist with no entry mean a clinic is safe? No. The watchlist records enforcement actions already taken; absence proves nothing, and the registers are the positive check (MOH).

This page describes the rules as published by MOH, HSA and the Singapore Medical Council, read on 24 October 2026. Rules change; check the current position and speak to a doctor about your own treatment.